Korala

Document verification

Verify customers and businesses with the evidence in view.

Build KYC and KYB workflows to collect documents, check customer and business information, and review the results. Keep evidence for the business, its owners and representatives together.

The process

From document collection to a review decision.

01

Define the process

Choose the documents and checks you need for each person or business.

02

Collect evidence

Ask the person completing your workflow for the documents and information you need.

03

Run checks

Extract document details and run the provider checks and risk rules you configure.

04

Review the results

Inspect findings, request another submission when needed, then approve or reject the case.

Inside the product

Find the evidence that needs review.

Inspect extracted information and verification results alongside the documents they came from.

Explore workflows →
Onboarding case · Example
Example case · Sam Chen
  1. 1Information received
  2. 2Review evidence
  3. 3Record decision
Applicant detailsReceived
Address evidenceNeeds review
Reviewer decisionPending

Configured checks support the reviewer’s decision.

Review the evidence behind each result

Check the information extracted from each document and inspect workflow results before recording your decision.

Explore workflows →

Use cases

Onboard a person or a business.

Customer onboarding (KYC)

Collect identity documents and proof of address. Extract the details, inspect check results and review exceptions before you decide.

Business onboarding (KYB)

Collect business documents and associate checks with the company, beneficial owners and representatives. Review the evidence for each participant in the same case.

Repeat the process

Reuse your configured document workflows when the next customer needs the same checks.

Checks and risk

Choose the checks your process requires.

Document evidence

Extract identity and address details, then apply validation rules before using the result.

Try ID extraction →

Provider checks

Connect a provider for checks such as PEP and sanctions screening or business registry lookups. Availability depends on the provider you configure.

Risk signals

Configure checks for repeated identity details or unusual submission frequency. Review the findings before resolving the case.

Review what happened

Review the records behind each result.

Participants and progress

Follow each participant’s document steps and see what still needs attention.

Explore workflows →

Findings and decisions

Inspect check findings and risk signals alongside the evidence before recording a decision.

Technical session guide →

Configured process

Reuse the same document steps, checks and review rules for the next onboarding case.

Open configurations →

With your AI assistant

Ask for it in plain words.

“Set up seller onboarding with an ID document and proof of address, flag reused documents, and give me a test link.”

An assistant never decides a case: the decision stays with your reviewer.

How AI assistants work with Korala →
  • Set up a verification workflow Coming soon
  • Run it on test identities in the sandbox Coming soon
  • Read results and route a case to a reviewer Coming soon

Build with Korala

Add these steps to your application.

Use sessions to associate workflow runs with a user and the participants in their case. Combine extraction and verification, then receive progress and resolution updates through webhooks. See the developer guide for configuration and API details.

Common questions

Questions about document verification.

Can I combine extraction and verification?

You can configure document workflows to extract information and run verification checks, then review the results. Available checks depend on your provider setup.

Is this Korala’s security information?

No. This page describes document workflows and configured verification. The Security page describes the product’s controls and completion evidence.

Does using Korala make our process compliant?

Your organization defines its obligations and review process. Available checks depend on your configuration and provider setup.

Can I reuse the same process?

Yes. Reuse a configuration to run the same document steps and checks for another customer, then inspect their results.

Read about Korala security →

Try Korala or discuss your integration.

Explore the workspace or plan an integration. Compare signing and API plans, or discuss the volume your team needs.